Intro - Identifying Visitors
This guide explains all the different ways of identifying a visitor in Triggerbee.
Different ways of identifying visitors
Triggerbee can identify a visitor in 5 different ways.
- HTML link
- Email integrations
- Form submissions
- Widget conversions
|HTML Link||URL parameter|| Add a UTM-parameter to identify a user with an email address.
||Identify visitors with HTML links|
|Email integrations||API||Triggerbee grabs a unique identifier from any integrated Emai Marketing systems||Identify Email subscribers|
|Widget conversion||Triggerbee Widget||Whenever a visitor converts in one of your widgets, they will become identified with their name or email address.||Converting visitors with Widgets|
We identify each unique visitor using cookies. All users will stay identified until they clear their cookies or browsing history.
If the visitor clears their cookies or uses a different device or browser, Triggerbee will not be able to identify them and they will be seen as an anonymous visitor next visit will be considered a new unique visitor - unless we have an email address associated with that cookie which will lead to Triggerbee converting the visitor to a contact.