Use Case: Chat Nugde
How it works:
1. Navigate to Onsite Campaigns and create a new campaign and design it as you wish.
We recommend that you build a callout with only a button that you position slightly over your ordinary chatbot.
zE.activate(); mtr.widget('clickthrough', 12345);<br>
- Intercom =
- Zendesk =
- Ebbot =
- Helpdesk =
Beacon('open'); Beacon('navigate', '/ask/chat/')
- Kundo =
- Facebook Messenger =
4. For the second row, change the ID to the ID of the widget you are currently in. You will find the ID in the URL:
5. Preview the campaign to make sure that a click on the widget actually opens your chat.
6. Go to Campaign Settings and select what audience and triggers you want for your campaign. For instance, it could be all visitors that has something in their cart and is inactive for 10 seconds.
7. Publish your campaign to start nudging your visitors!