To integrate Triggerbee with Voyado, the following is needed in Voyado. This article describes how to set it up.
One API Key
One Encryption Key/Soft Login Key
Fields for Triggerbee data
Three Custom Automations
To set up the integration, you need access to "Engage Configuration" in Voyado. Contact Voyado if you do not have access to this section. You can also order the "Triggerbee setup" from Voyado.
How to set up Triggerbee in Voyado
Navigate to Administration > Config Hub in Voyado.
Click on the API connections card and create a new connection. Select Triggerbee as Name and Onsite as Type. Save. This is your API Key to use in the Triggerbee config later.
Now, to go Integrations & External Systems > Soft Identification and create an Encryption Key. This is your Soft Identification Key. to use in the Triggerbee config later.
Make sure to add all domains that you link from your newsletters under URL Filters. Add each URL with an initial star, ie, *yourdomain.com. That will cover all link clicks to all pages containing "yourdomain.com".
Next, go to Integrations & External Systems > Custom Triggers and create a new custom trigger. We recommend that you create at least three. The TriggerId of the trigger must be triggerOne, triggerTwo etc. You can have as many as you want.
Lastly, you need to create the Triggerbee data fields. All fields are optional, but we recommend that you add all. All fields have a name, an id, and a type. All fields should be put in the Triggerbee Panel. Add all fields according to below.
It is important that the ID is exactly what is specified here, for Triggerbee to be able to sync automatically.
Name: Last Seen
ID: tbLastSeen
Type: dateTime
Name: First Seen
ID: tbFirstSeen
Type: dateTime
Name: Goals that the visitor has acquired
ID: tbGoals
Type: LongString
Starting from Triggerbee 3.0 we are also able to send Content Popularity-data to Voyado. Talk to your CSM about details.
Once you are done with the fields, you are done with the config in Voyado. Now, proceed to set up the integration in Triggerbee.