Quizzes are one of the easiest ways to engage visitors and collect data at the same time.
With Triggerbee, you can build product quizzes, data collection flows, and interactive experiences without code.
In this guide, you’ll learn how to create a quiz from start to finish, how quiz logic works, and how to use the data after.
What is a quiz in Triggerbee?
A quiz in Triggerbee is a step-based experience where visitors answer one or more questions and get a result based on their responses. You can use the responses to enrich contacts in Rule, Mailchimp, Klaviyo, Voyado, Omnisend, DotDigital, Brevo, etc.
Quizzes are commonly used to:
Recommend products
Collect preferences and interests
Guide visitors to the right content
Increase engagement and time on site
In Triggerbee, quizzes can be built as either a single-question flow or a multi-step flow. Most quizzes use multiple questions and outcomes.
Before you start: Understanding quiz steps structure
Before creating a quiz, the most important thing to understand is how a quiz is structured, and how the steps work. Triggerbee has two types of steps:
What's a step in Triggerbee?
99% of all campaigns has at least two or three steps: An entry step (a teaser), a sign up step, and a thank-you step. The user moves through these steps one by one, and each step can be individually customized. The steps in your campaign can be seen in the left panel inside the editor, and they're marked with "1", "2", "3", etc.
Steps in Triggerbee's campaign editor
NEW: Step container / Inner steps
To simplify editing and creating quizzes, we're introducing a new type of step: Inner steps, which only exists when a Step container is added to a campaign.
Regular steps
In a regular campaign, each step has its own canvas, content, and the appearance can be modified in isolation.
That means when a visitor moves from one step to the next, the whole step changes. Layout, content, and structure can all change between steps.
Use regular steps when:
You want full control over each step
Each step needs a different layout
You are building a simple form or message flow
Inner steps (Step container)
Triggerbee quizzes uses a Step container with Inner steps. Inner steps live inside a Step container which is connected to a Primary canvas.
When a visitor moves between inner steps the Primary canvas stays the same, and only the inner content changes (but the overall layout remains fixed).
Use inner steps when:
You want a quiz or multi-question flow
You want the same layout across all questions
You want to swap the content inside one fixed design
For quizzes, inner steps are the recommended choice.
The layout and structure with a Step container
Most quizzes in Triggerbee have three core parts:
Primary canvas
Step container with inner steps
Outcomes
The Primary canvas controls the fixed layout and appearance.
The Step container holds the questions.
The outcomes decide what result the visitor should see after completing the quiz.
Step-by-step: Creating a quiz
Step 1: Create a new campaign
Start by creating a new campaign. Choose a quiz template or Start from scratch.
Step 2: Add a Step container
If you've started from a template you can skip this step.
Add a Step container to your campaign. When you add the Step container, you will first choose how it should work.
You can choose between:
Inner steps
Questions
You can also open the add menu inside the Step container and choose whether to:
Add one inner step at a time
Add multiple questions
If you only want one question, you usually do not need a Step container. In that case, it is often better to use a regular step.
Step 3: Add your questions
Once the Step container is in place, you can start adding questions.
You can do this in two ways:
Write them manually
Generate them with AI
If you choose Add multiple questions, Triggerbee opens the question builder. Each question you add in the question builder becomes its own inner step.
That means a quiz with five questions will create five separate inner steps inside the Step container.
Option 1: Generate questions with AI (Recommended)
In the Generate using AI prompt tab, describe what your quiz should be about.
Then choose how many questions you want. Triggerbee will generate a ready-to-paste set of questions in the correct format. This is the fastest way to get started when you need a first draft.
If you regenerate questions with AI, the question set is replaced. Since each question becomes an inner step, this also replaces the steps.
Option 2: Add questions manually
In the Edit / Manual tab, you write your questions in a text field. Follow our formatting guidelines for adding and editing questions with text.
Example:
[Radio] What is the capital of Sweden?
Malmö | 0
Oslo | 0
Stockholm | 1
New York | 0
[Choices] What color is the sky on a clear day?
Red | 0
Blue | 2
Green | 0
Orange | 0
The bracketed text defines the question type
The next line is the question text
Each answer option is written on a new line
A pipe separates the answer text from its score
This is useful when you want full control or already know exactly what your questions should be.
Here's a full list of components you can add when manually creating quiz questions:
Text-based name | Component | Type |
[SingleLine] | Single line text field | Input |
[Multiline] | Multiline text field | Input |
[Radio] | Radio buttons | Single-choice |
[Checkbox] | Checkboxes | Multi-choice |
[Choices] | Button choices | Multiple buttons. Single or multi-choice |
[Dropdown] | Dropdown | Single-choice |
[StarRating] | Star rating | Rating |
[Smiley] | Smiley rating | Rating |
[Numerical] | Numerical rating | Rating |
[Thumbs] | Thumbs | Rating |
[NPS] | NPS | NPS Rating (Affects NPS Score) |
[CSAT] | CSAT | CSAT Rating (Affects CSAT Score) |
Validate your questions before creating them
Before you create the questions, open the Validate tab.
This helps you catch formatting mistakes before the questions are added.
Create the questions
When everything looks correct, click Create questions.
Triggerbee will then add each question as a separate inner step.
Step 4: Editing questions and changing question types
Each question is built as an inner step. Clicking one of the questions lets you edit the label, answer options and the appearance of questions, just like normal.
Editing question labels and adding answer options
Click on the question you want to add
Edit the contents in the right-side panel.
Set correct answers and scoring
Click the question you want to edit.
In the right panel, you will see all answer options.
Click an answer to open its settings.
To mark an answer as correct:
Enable “Is correct answer”.
To assign a score:
Enter a value in “Change score by”.
This score can be used in score-based outcomes.
Step 5: Design the Primary canvas
The Primary canvas is the fixed layout of your quiz.
When users move between steps:
The canvas stays the same
The content inside changes
This means you design the layout once.
Use it to add Headings, text, images, branding and navigation.
Step 6: Add step navigation
You can add a Step navigation component if you want to give users an easy way to move back and forward between the questions.
The number of steps in the step navigation updates automatically based on the number of inner steps / questions you have added.
How to add a step navigation:
Navigate to layout, and click on Edit canvas.
Go to Add and click on Step navigation.
Configure the appearance
Step 7: Configure outcomes
Outcomes define what result the user sees. Outcomes can be based on:
Score
Answers
Click Edit outcomes in "Outcomes" section in the left panel to generate or create outcomes.
Score-based outcomes
Use score ranges to define results.
Example:
Score 0 to 1 = Outcome A
Score 2 = Outcome B
Score 3 = Outcome C
Answer-based outcomes
Use specific answers to trigger results.
Example:
If user selects Dry skin, show Dry skin outcome
Outcome rules
Rules are built with operators:
Is equal to
Is not equal to
Is more than
Is less than
Is more than or equal to
Is less than or equal to
Updating profile fields with outcomes
Outcomes can update profile fields. You select:
Field name
Value
This stores quiz results on the visitor profile.
What happens after Quiz completion
When a user completes a quiz:
Responses are stored in Triggerbee Form Responses
Data can be sent to CRM
A goal is logged
Profile fields may be updated
This data can be used for:
Segmentation
Personalization
Automation



















