Visitor feed

The Visitor feed in Triggerbee is where your tracking starts. This list will show you all your visitors, where they came from, what they are doing on your website, and as you convert identifiers - who they are. Each row in the visitor list represents  sessions, not unique visitors. This means that the same visitor will appear every time they revisit your webpage. By default, Triggerbee only stores 7 days of detailed data. All important events (such as campaign activity, number of visits) will be stored for future creation 

How to work with the visitor feed

The visitor feed has 4 main properties for each session

• When did the session occur? Date and time. 
• Who was the person behind the visit? This will display the profile's name or email if we have it, otherwise the Company Name, or the ISP. We'll also display where the visit happened.

• What Happened in the session? From what source did the visitor come from, what were they most interested in during their visit, and did they fulfill any goals?

  

Filter and save segments

As a standard, the filter "Most interesting" is activated in the visitor list. This filter will remove ISPs, visitors labeled as co-workers, and other visits that are considered uninteresting until they become identified. Triggerbee will still collect their data, making it available as soon as the visitor is identified. Simply press the X symbol on the filter in order to remove it and display  all the visits. By clicking the calendar button, you'll be able to choose a specific period of dates to display.

The +NEW button next to the Most Interesting filter allows you to add new filters and save segments based on a number of data points. Examples of data points are:

• Visitors coming from Facebook
• Visitors with a certain Interest Profile
• Visitors that have interacted with a campaign
• Identification Rate
• Number of visits

If you have a combination of filters you often look at, you can save it as a Segment (left column). 

The Visitor Session

Aggregated data on the session can be found by clicking on a specific session. You can select what level of data you want to look at, session, person or organization (on . 

Here you'll see information about this specific visit, for instance:

• For how long did the visit last?
• When did it happen?
• From where did the visit come from?
• Did any goals become fulfilled during the visit?
• What activities happened during the visit (specific page views, displaying of campaigns, form submissions etc.)

Traffic Sources

Depending on the source of the traffic, Triggerbee sets a tag to use in filtration and segmentation. Advertising, social media, search, and email.

Advertising/Paid traffic collects all traffic from URLs that include; "campaignid", "campaign_id", "banner_id", "bannerid", "&adurl", "?adurl", "&gclid=", "?gclid=".

Social media collects all traffic from ex Instagram, Facebook, Twitter.

Search collects all direct traffic.

Email collects traffic from newsletters and other email send-outs.

Searching in Triggerbee

To search for specific contacts in the visitor feed, simply type your keyword and press enter. If there are any matches, they will appear in the list.

What is and is not counted as a session in Triggerbee

• Filters out bots: Visits from bots are excluded from session counts.
• Excludes bounces: Only visits lasting at least one second are counted as sessions. To check bounce statistics? Check the traffic report in your account.
• Session timeout: A session ends after 15 minutes of inactivity.
• Session ends after leaving the site: If a visitor leaves the site, the session will end 5 minutes later.